Client Care

Shipping, care, and returns

Clear guidelines to ensure seamless orders and maximum lifespan for every reusable lash set.

Fulfillment
Maintenance
Exchanges

Fast dispatch

Lash care guide

Return window

Orders packed and dispatched from California within 24 business hours.

Step-by-step cleaning and storage steps to maximize lash lifespan up to 20 wears.

30-day unopened exchange window for all unused lash trays and precision tools.

Get in touch

Direct support desk

Have a question about your order, tracking, or wholesale options? Send us a note and our team will respond within one business day.